Door 03 · Screen & Route

Sort people and tickets
to the right place.

Automatically — no more guessing who handles what. Two directions, one job: classify what's coming in, and send it exactly where it needs to go.

Coming In From Outside

Job candidates applying to work for you

Coming In From Inside

Support tickets and issues that need triage

A preview of how it starts

Help Desk Triage Concierge

TICKET HD-260724-419

TypeIncident / Outage

ScopeMy team

UrgencyBlocked

QueueEscalation

How urgent is this for you?

I'm blocked, can't work

Suggested queue: High-Priority Escalation. Final priority is set by our support team.

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Two Ways In

Which one fits your situation?

🎯 Hiring Concierge

Best if: you're screening job candidates before they get an interview

Pre-screens applicants across five roles with hidden point-based scoring and hard disqualifier flags — your team never sees a candidate until they've already cleared the bar.

🔒 Scoring stays internal — candidates only see a clean, professional intake

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💬 Help Desk Triage Concierge

Best if: you need to classify and route incoming support tickets

Six-question structured intake sorts every ticket by issue type, scope, and urgency, then suggests the right queue — self-service deflection built in for the easy ones.

🎫 Watch the ticket build live as you answer — see it in the preview above

Try it live →

Questions? info@dfwbots.com

Not the right door?

Qualify Leads Take In New Clients Book & Manage Appointments Answer The Repeat Questions ← All Doors

Sort people and ticketsto the right place.

Which one fits your situation?

Sort people and tickets
to the right place.